Contact Us & Questions

A: Vaseline products are sold in mass merchandise stores, drug stores, supermarkets and club stores all over the country. Although we would like each of our products to be available in all stores, shelf space and consumer demand sometimes limit the number of items a retailer is willing to carry. If you are having trouble finding a Vaseline product, please try our item locator which can help you locate a nearby store. Just click here.

If you are still unable to locate your product, please call our Consumer Services toll free number where we may further assist you. Just call 1-800-457-7084 Monday – Friday between 8:30 am and 6:00 pm Eastern Time.
A: For the most current product information, please click here.

A: We frequently run promotions for coupons and other exciting offers- please continue to monitor our website.
A: Your Vaseline products remain at their optimum quality and freshness for at least 2 years when stored at room temperature.
A: Thank you for inviting the Unilever United States Foundation to support your efforts. <br /><br /> While we are pleased to provide support for numerous worthy causes, Unilever focuses on supporting initiatives aligned with our areas of business. Specifically, we support the following areas: <br /><br /> <em><strong>Building Healthier Lifestyles for Families & Children </strong></em> with a focus on Good Nutrition, Active Healthy Lifestyles, Building Self-Esteem, and Hunger Relief <br /><br /> <em><strong>Better for the Planet </strong></em> with a focus on Climate Change, Water Conservation, Waste & Packaging, and Environmental Preservation <br /><br /> Due to the number of requests we receive for product donation, we have taken the decision to provide product to two (2) not-for-profit organizations with nation-wide reach for distribution to relevant food banks and other organizations across the country.<br /><br /> Additionally, the guidelines for the Unilever United States Foundation, Inc. preclude the use of financial grants for sponsorships, events, dinners or goodwill advertising. <br /><br /> We are therefore unable to fulfill your request. We appreciate the invitation extended to us and wish you the very best.
A: Animal testing is a contentious issue, and there are strong and diverse opinions on the need for animal testing to underpin the development of new consumer products, particularly cosmetics. Unilever is required to provide animal data to comply with the safety regulations in place in different countries across the world. Where we are legally obliged to commission animal studies, we ensure that the minimum numbers of animals are used.<br /><br /> Unilever is committed to the elimination of animal testing for its business, and is at the forefront of research into non-animal approaches for assessing consumer safety. Currently, a very small amount of animal testing is still necessary to deliver innovative products that provide consumer benefits and are market competitive. <br /><br /> At Unilever, using non-animal approaches is the norm. Most of our products reach consumers without testing any of their ingredients on animals. We do not test our actual products on animals (any testing is undertaken on individual ingredients), and we do not undertake animal testing in our own laboratories (any studies are conducted by third party laboratories). A few countries still undertake product testing in their government laboratories. We are working with the local authorities to ensure the implementation of non-animal methods. <br /><br /> For more information, please visit: <a href=http://www.unilever.com/sustainability target=_blank>here</a>.
A: Because we recognize the importance of preserving natural resources, Vaseline and Unilever are engaged in a series of programs designed to address a number of issues concerning the environment. These issues range from biodegradability to recycling. Our company actively participates in industry-wide coalitions and trade associations which are working toward solutions to solid waste problems. We have established a center devoted entirely to the development and testing of new packaging materials and concepts. Company efforts to reduce solid waste include recycling projects, packages which can be recycled and use of recycled materials. Our scientists are also conducting studies on a broad range of product formulas and ingredients to ensure their environmental compatibility.
A: In order to submit an idea please visit our website at www.ideas4unilever.com which will explain the submission process & provide you with complete instructions
A: Unscented products are formulated for use by those who prefer products without perfumes. Our unscented products do contain a small amount of masking fragrance to neutralize the natural odors of ingredients used in products. Fragrance, therefore, is listed on the package ingredient statement.
A: There are no animal products or by-products in Vaseline Lip products. Additionally, any product containing Glycerin and / or Stearic Acid does contain animal by-products. Stearic acid comes from beef tallow and Glycerin may be either synthetic or natural which is derived from beef tallow or coconut.


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This web site is not directed to consumers outside of the U.S.

Vaseline Skin Fund: The information provided herein is not intended as medical advice. As with any medical condition, consult your doctor about the right treatment for you.